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Privacy


When it comes to privacy, we like things to be simple and transparent! 

Your privacy is important to us here at PURA olea. The PURA olea website (the “Website”) is operated by PURA olea Naturals Co., a Washington company (the “Company”, “we”, “us” or “our”). This Privacy Policy (the “Privacy Policy”) summarizes what personal information we collect, and how we use and disclose this information. Any capitalized terms in this Privacy Policy not defined herein shall have the same meaning as in our Terms of Service.

Here is a summary:

  • We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

  • We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.

  • We don’t share any personally identifying information publicly or with third-parties, except when required to by law or enables us to provide you exceptional service.

  • You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

  • Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.

This policy is effective as of 1 August 2020.

What Personal Information We Collect:

Personal information is information about an identifiable individual (“Personal Information”). We collect Personal Information when you voluntarily provide it through our Website, or when you provide it to us through other means.

For example, we may collect Personal Information when you:

  • contact us through email, telephone, mail, or other correspondence; 

  • create an account on the Website;

  • communicate with us; and

  • make purchases with from us.

The Personal Information may include:

  • your full name;

  • contact information, such as your address, telephone number, or email address;

  • your shipping address;

  • your billing address;

  • billing information;

  • any other Personal Information that you choose to submit to us.

When you interact with us or other users of the Website we collect certain information. This information may include:

  • information about how, when, and where you use the Website;

  • error logging, event recording and user experience data; and

  • the settings you use on our Website.

How We Collect Information Through Technological Means

  • When you use our Website, we may collect information that is automatically sent to us by your web browser or your device which runs our applications. This information may include your domain name, and your IP address.

  • We may also collect other information, such as the type of browser you use, which of the Website’s pages you view, and the files you request.

We use this information to improve our understanding of how users use our Website, to improve our Website, attract more users, to learn together with our users, and to store data for users own personal use. We may also use the information collected for our own products’ research and development purposes. The amount of information that is sent to us by technological means depends on your browser or device and settings you use. Please refer to the instructions provided by your browser or device if you want to learn more about what information it sends to Website you use, or how you may change or restrict this.

We and third-parties we partner with may use cookies and other similar technological means (collectively, “Cookies”) on our Website to help us collection information through technological means. These technological tools may track or collect information such as: (i) IP addresses; (ii) the type of web browser and operating system used; (iii) and the pages of the Website visited.

We use Cookies for various reasons, including:

  • to improve functionality and performance of our Website, including tailoring our Website to increase relevancy of content displayed to you;

  • to facilitate your transactions on the Website;

  • to authenticate users of our Website;

  • to provide us with insights on how users use our Website and other analytics, such as traffic on our Website;

  • to remember your settings and preferences; and

  • to deliver relevant advertisements to you based on your interests, preferences, and activities.

  • Cookies also help to avoid delivering the same advertisements to you too many times and measure the usefulness of advertisements you have been delivered. Information gathered by Cookies may be shared with third parties, including advertisers. This means that sometimes you’ll see our Website advertised elsewhere on the internet. 

We obtain your consent to our Cookies by providing you with transparent information in our privacy policy and providing you with the opportunity to make your choice. You have the right to object to the use of Cookies. Regular cookies may generally be disabled or removed by tools that are available as part of most commercial browsers, and in some but not all instances can be blocked in the future by selecting certain settings. Each browser you use will need to be set separately and different browsers offer different functionality and options in this regard. Also, these tools may not be effective in relation to Flash cookies or HTML5 cookies. For information on disabling Flash cookies go to Adobe’s website (www.adobe.com). Please be aware that if you disable or remove these Cookies some parts of our Website may not work and that when you revisit our Website your ability to limit cookies is subject to your browser settings and limitations. You can also find out more information about managing, disabling, and deleting cookies at www.allaboutcookies.org.

How We Use and Disclose Information Collected from You

  • The information we collect from you may be used by us for the purposes for which it was collected, as provided in this Privacy Policy, or for other purposes that are disclosed to you and to which you consent. We may use and disclose information collected from you as follows:

  • to register your account on the Website;

  • to verify and authenticate your Account information;

  • to facilitate a transaction between you and one of our Partners, including to assist the Partner Products to you;

  • to send you informational, administrative, or promotional communications if you explicitly consented to receive these communications;

  • to respond to inquiries and provide you with customer support;

  • to increase the security and safety of our Website and users;

  • to perform analytics on our Website;

  • for any other purposes that are disclosed to you and to which you consent; and

  • for any purpose required by law.

We also combine, analyze, process, and store information we collect from you for the purposes of facilitating and improving our Website. We may transfer information we collect from you to third party service providers that assist us with carrying out any of these purposes.

Some or all the information we collect may be stored or processed in jurisdictions outside of your specific jurisdiction. As a result, this information may be subject to access requests from governments, courts, or law enforcement in those jurisdictions according to laws governing.

We reserve the right to transfer Personal Information to a third-party in the event that we merge with or are acquired by a third-party, or as part of the negotiations leading up to such merger or acquisition. We also may disclose your Personal Information for any other purpose permitted by law or to which you consent.

How We Protect Personal Information

  • The security of your Personal Information is important to us. We protect your Personal Information by maintaining administrative, physical, and technological safeguards appropriate to the sensitivity of such Personal Information. Personal Information may only be accessed by persons within our organization who require such access to provide you with the services indicated above.

  • When a user contacts us and requests that their information be deleted, the information will be permanently deleted from our database. Users may also, upon request, review any information we hold about them in our possession.

Third Party Collection of Information

  • This Privacy Policy does not apply to applications, technologies or websites that are owned by and/or operated by other parties. The relevant third party’s terms of use, privacy policy, permissions, notices and choices should be reviewed by yourself regarding their collection, storage and sharing practices since they may be different from ours.

Do Not Track

  • Do Not Track is a privacy option that people can set in certain web browsers. Do Not Track is a way for individuals to inform websites and services that they do not want certain information about their webpage visits collected over time and across websites or other online services. We recognize and respond to Do Not Track requests, if our technolology platforms permit such feature. However we have no special monitoring services to identify which browsers are using Do Not Track options and which do not.

Access and Rectification

  • You have a right to access to your Personal Information and to request a correction to it if you believe it is inaccurate. If you have submitted Personal Information and would like to have access to it, or if you would like to have it corrected please contact us using the contact information provided below.

How to Contact Us

If you have any questions regarding this Privacy Policy, or to access your information, please contact our Privacy Officer at privacy@puraolea.com